What to Expect From Our FAQ Section
Every question here comes from real account holders — the same things you'd ask live chat at 11 p.m. on an NFL Sunday. We've organized them by topic: payments, account access, state eligibility, identity verification, and VIP account care. If you use PayPal, Venmo, or a Play+ prepaid card, the deposit and withdrawal entries will walk you through the exact steps we
use on our end. Account verification questions cover what documents we accept and how long that review typically takes. State eligibility questions explain that access depends on state law and that we serve eligible states only — we won't gloss over that. Scroll through the full FAQ below, or jump to the support section if you need a live response. Players in
Atlantic City dealing with connectivity or geolocation prompts will find that covered too.
- PayPal
- Venmo
- Play+
- Account Wallet
- Mobile Access